Delivery Timeline
3-4 weeks (handcrafted to order)
Shipping
Free white-glove delivery within the continental United States
Tracking
You'll receive delivery updates and coordination contact once your mattress ships.
Delivery Requirements
Please ensure delivery access (doorways, stairwells, elevators) can accommodate your mattress dimensions.
What's Included
- Professional in-home delivery
- Complete setup in your bedroom
- Packaging removal
- Optional old mattress removal (where available)
Delivery Requirements
Please ensure delivery access (doorways, stairwells, elevators) can accommodate your mattress dimensions.
Sleep Trial
We want you to love your Safron mattress. Try it risk-free for 100 nights. If it's not the perfect fit, contact us for a return.
Trial Terms
- Trial period begins on delivery date
- Mattress must be in clean, undamaged condition
- Mattress protector required for trial eligibility
- Return shipping is available for $99
- Refund processed within 10 business days of return receipt
Returns Policy
Eligibility: Mattresses within the sleep trial period, in clean and undamaged condition, with mattress protector use.
Return Process
- Contact support@safronhome.com or +1 646-543-8961
- Provide order number and reason for return
- Coordinate pickup with our logistics team
- Refund processed within 10 business days
Return Shipping
Return shipping is available for $99. Please contact us to coordinate pickup. You'll receive a full refund minus the $99 processing fee.
Exchanges
Contact us to discuss exchange options for different firmness or size.